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Oklahoma State University

Grievance

Students must make a written grievance statement with Student Accessibility Services. This can be done via email through the SAS department email, accessibility@okstate.edu.

  1. SAS will always direct the student to try to resolve the situation with the staff, faculty, or campus department first.
  2. Should the student not be able to resolve the situation or get a response from the staff, faculty, or department, the student will need to email SAS specifics and include the following:
    1. Name of the person or department involved
    2. Course name, number, and CRN if it is involving a professor
    3. Date of situation
    4. Location of situation if involving a campus location
    5. A brief synopsis of what occurred
    6. The desired outcome (for example, the chance to retake an exam with the accommodations)
  3. SAS will contact the person involved to discuss the grievance.
  4. If accommodations are not being made and a resolution cannot be achieved, SAS will contact the head of the department involved.
  5. If resolution is not achieved or the individuals involved are not satisfied with the resolution, the student may discuss their grievance with the ADA Coordinator, who will advise the student of the steps in the grievance process and receive their formal written complaint.

Jackson Landrum
Dir EO/Title IX Coor
409 General Academic Building
Oklahoma State University
Phone: 405-744-9153
Email: jackson.landrum@okstate.edu

If a student is not satisfied with the response they receive from the University, they may file a complaint with any of the following agencies:

  • Office of Disability Concerns
    11212 N May Ave Suite 103A, Oklahoma City, OK 73120
    Phone: (405) 521-3756
    https://www.ok.gov/odc/

  • U.S. Department of Education
    7505 NW Tiffany Springs Pkwy, Kansas City, MO 64153
    Phone: (816) 880-4090
    https://www.ed.gov/

  • Office of Civil Rights
    The Oklahoma Office of the Attorney General, Office of Civil Rights Enforcement

    Oklahoma City Office
    313 Ne 21st Street
    Oklahoma City, OK 73105
    Phone: (405) 521-3921
    Email: ocre.complaints@oag.ok.gov
    Fax: (405) 521-6246

    Tulsa Office
    15 W. 6th Street, Suite 1000
    Tulsa, Okla. 74119
    Phone: (918) 581-2342
    Email: orce.complaints@oag.ok.gov
    Fax: (918) 938-6348